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Adding a Page Admin to Facebook… When Facebook’s Way Doesn’t Work!
Facebook Pages are still a very important part of social media marketing.
Facebook Pages are a slightly different beast from the individual profiles, but in essence you can use them in a similar way and share your journey with your audience.
One of the biggest differences is the ability to get help running your Page from your team or colleagues.
By assigning a Page Admin you can allow different people different levels of access to your Page.
This is the only way that we manage Facebook Pages for our customers. They add us as Admins and we can post on their behalf, as well as change much of the page and run adverts and competitions (with Admin rights).
But there’s a problem with Facebook Pages… in fact there’s a problem with Facebook, fullstop! It’s full of bugs!
Facebook is notorious for being buggy and every week we shout at it and ask “Why, why, Facebook, why?” as it comes up with new ways to break.
Adding a Page Admin should be simple, but it’s not – and the recommended way doesn’t always work.
So here’s a Spaghetti Agency workaround!
The usual way to add a Page Admin
Normally you would:
- Go to your Page settings.
- Select ‘Page Roles’ from the left hand side.
- Then add the email of the person you want to add as admin (this has always worked best if you use the email that they use for Facebook – often some embarrassing Hotmail address!)
- Then select the level of access you want them to have from Admin, Editor, Moderator, Advertiser or Analyser.
- Press save, enter your password, and you’re done!
But Facebook is buggy and we hardly ever get added like this.
Often we have to ask for the personal login details of our customer and go in as them to make it work.
(Note: This is not advised. You should never give your password to anyone – but we’re very honest and ethical at Spaghetti!)
So here’s another way to add someone as a Page Admin that works every time.
You have always been able to add people who ‘like’ your Page as an Admin and to make the official way (above) work we always advised that the person you’re adding as admin must like the Page in the first place.
If you can find this person in your recent notifications as likes then you can simply press a button near their head and make them an Admin! Way more simple.
But there’s a problem with this… You can never find them unless they liked your Page recently, and a Page with a lot of likes often won’t even show notifications for all the new likes.
But we found out how to find all your likes in a nice chronological list and this makes adding a Page Admin REALLY SIMPLE!
To make this really simple, it’s best to ask the person you’re adding as admin to unlike your Page and then like it again so you can find them easily (they’ll be at the top of the list when you find it).
1) Log in as your Page and go to settings
2) Go to Page Activity log
3) The on the right hand side ‘hover’ over Page likes
4) Carefully move your mouse over to ‘See All’ without closing that pop-up window
5) You’ll have a list of all your Page likes, and the last person who liked your Page at the top. (If you followed the instructions at the beginning this will be the person you want to add as admin.)
The above workaround has since changed. Now the best way to find your ‘likers’ is to go to the new likes icon:
Then click ‘See All’.
6) On the right of their name is a cog icon. Click this and then ‘Assign Page Role’.
7) Set the level of role they have and click save and enter your password.
And you’re done!
This is probably the best way to add a Page Admin as the other way, the official way, doesn’t always work as it needs Facebook’s help and we all know what that’s like…
We always go for this option now as we’ve spent countless hours explaining to customers how to add us as Admin over the phone or email only to find we have to log in as them and do it and that’s not a very secure way to live life.
Try it out and let me know how you get on…
I’ll try to update this post if and when Facebook update their system.
Give me a shout in the comments below and let me know how you get on!
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